It's already 2025, and AI - enabled smart home appliances are gradually entering the lives of the general public. As a part of them, the smart refrigerator, with its advanced technology, should bring users a convenient and efficient experience. However, in reality, smart refrigerators don't seem to meet people's expectations of "intelligence".
Judging from market data, although the market size of smart refrigerators is on the rise. In the past five years, the market size of China's smart refrigerator industry has increased from 238.4 billion yuan in 2018 to 642.7 billion yuan in 2022, and it is expected to exceed 1.6 trillion yuan by 2027. However, the growing scale has not been fully translated into an improvement in user satisfaction. Monitoring data from AVC Consulting shows that by the end of 2013, the market share was less than 1%. Even with subsequent market development, the progress is still slow. Behind this, many factors limit the smart refrigerator from advancing towards true "intelligence".
There are bottlenecks at the core technology level. In terms of food identification, most smart refrigerators have difficulty accurately distinguishing various types of food. Users expect the refrigerator to automatically identify the food put in, and then realize functions such as expiration date reminder and nutritional analysis. But in the current market, even for some refrigerators claiming to have food identification functions, when faced with complex and diverse foods, such as different varieties of vegetables with similar shapes or semi - processed products, the identification accuracy is greatly reduced. Some tests show that in the scenario of identifying common foods, the error rate of some smart refrigerators is as high as 30% - 40%. This is because food identification relies on technologies such as image recognition and sensors. In reality, the diversity of foods, their placement angles, and packaging conditions increase the difficulty of identification, and existing technologies are difficult to fully cope with.
The intelligent interaction experience is poor. Human - machine interaction is a key link for smart products. Ideally, users and smart refrigerators should be able to communicate smoothly and naturally, obtaining information and giving instructions just like communicating with a real person. But in fact, during voice interaction, smart refrigerators often "answer irrelevantly". For example, when a user asks "Are there any low - fat recipes suitable for dinner?", the refrigerator may give irrelevant recipe recommendations, or it may not be able to respond accurately due to misunderstandings of semantics. This is mainly because voice recognition technology is affected by environmental noise and accent differences, and the semantic understanding model is not perfect enough to handle complex and changeable natural language expressions. At the same time, there are also problems with the linkage between smart refrigerators and other smart home devices. It is difficult for devices of different brands and different protocols to achieve seamless docking, and data sharing and collaborative work are full of difficulties. Users cannot experience the convenience and efficiency that a smart home system should have.
The high cost and selling price also hinder the intelligent development of smart refrigerators. The refrigerator industry itself is a heavy - asset industry with a relatively high unit price, and intelligent transformation further increases the production cost. Smart refrigerators need to be equipped with high - performance chips, sensors, display screens and other hardware, and a large amount of R & D resources need to be invested in software development and algorithm optimization.
In 2017, the rise in raw material prices hit the refrigerator industry, and smart refrigerators were more affected. In order to balance costs, enterprises can only increase product prices, resulting in smart refrigerators being much more expensive than ordinary refrigerators. This reduces consumers' willingness to buy, and the market is difficult to be widely popularized. The insufficient market popularity also limits the speed at which enterprises collect user feedback and optimize products, forming a vicious cycle that is not conducive to the continuous improvement of the intelligence level of smart refrigerators.
It is difficult to integrate the industrial chain. For a smart refrigerator to achieve true intelligence, it not only needs to have excellent technology itself but also depends on the collaborative cooperation of the entire industrial chain. From fresh food suppliers to cold chain distribution, and then to software service providers, all links need to work closely together. For example, when a user places an order for fresh food through a smart refrigerator, they expect it to be delivered quickly and accurately. But in reality, the smart refrigerator often integrates specific delivery suppliers. If a user buys small - batch and low - unit - price products, it is difficult to ensure fast delivery. It is also difficult to effectively integrate the resources of convenience stores around the community. The entire industrial chain puts extremely high requirements on the ability of home appliance manufacturers, distributors, cold chain logistics and other resources to mobilize and integrate. At present, the connection between various links is not perfect, restricting the full play of the functions of smart refrigerators.
In addition, the intelligent functions of smart refrigerators also face data security and privacy protection issues. Smart refrigerators collect a large amount of user data during operation, including sensitive information such as food preferences, purchase habits, and daily routines. If these data are leaked due to technical loopholes or poor management, it will cause serious troubles to users. Some consumers are cautious about the intelligent functions of smart refrigerators due to concerns about data security, and even choose to turn off relevant functions, resulting in the inability of smart refrigerators to fully demonstrate their intelligent advantages.
Although smart refrigerators have developed, there is still a long way to go before they can achieve true "intelligence". Only by overcoming technical problems, improving the interaction experience, reducing costs, improving industrial chain integration and solving data security problems can smart refrigerators achieve a qualitative leap and bring users a truly intelligent life experience.